Curious, Creative and Visionary
Since 2014, Pelin is a Service Design Manager at Autodesk contributing her vision (knowhow) of designing tools, research methods, and user-centered experiences. Her role is to establish Service Design philosophy and business strategy in the company, including the development of models, and methods from the process flows, user studies, interaction design, and prototyping. She leads a group of designers and developers to work on company’s next challenges on customer experience.
Pelin was user experience researcher and service designer at MIT Mobile Experience Lab where she worked on diverse projects in healthcare-wellbeing, education, cultural heritage with a particular focus on photo-video sharing apps, social media platforms, and location based interventions. She has a special expertise in mobile technology-based user interactions and research.
Prior to MIT, she was a part of Technology and Design in Health Research Group (TedH) at Politecnico di Milano. She has worked several years in the design industry in Italy, as a communication & product designer at 3M Design Center, and as a concept product developer in B-on and Vc-a Design.
Previously, Pelin studied Industrial Design at Middle East Technical University and Product Service System Design at Politecnico di Milano. She was selected one of the 150 most talented students in Italy to be eligible to ASP program (Alta Scuola Politecnico) to pursue double Master of Science degree in design, to work on multidisciplinary innovative projects.
She had completed her Ph.D. in Design in collaboration with MIT Mobile Experience Lab, working on the 'The role of Service Design in Mobile Health Prevention, Pelin tried to create future scenarios for a healthier lifestyle. Her work focuses on participatory methods for understanding social interaction around visual narratives and on building better mobile services in healthcare and general well being, specifically to foster obesity prevention.
Pelin’s approach is user-centered supporting connected communities and a rich social environment through innovating in mobile technologies and understanding how people communicate and collaborate digitally today and tomorrow.